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Home ยป Project: Intro / Partner Profile: Grenzenlos Digital e.V.

Project: Intro / Partner Profile: Grenzenlos Digital e.V.

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Intro offers targeted digital literacy education to empower refugees and migrants with no to low digital skills to use the Internet, to find information about the German job market and communicate online about their preferences and qualifications. Its main social impact objective is to increase basic digital skills for disadvantaged people and promote their inclusion into the labour market, empowering them to participate in an increasingly digital society.

The curriculum of Intro is based on the several scientific studies that members of Grenzenlos Digital e.V. conducted in 2018 and 2019 in order to assess the digital skills of refugees and to identify barriers to successful online research this particular group faces. Intro covers two of the five competence areas from the Digital Competence Framework 2.2: Information and data literacy, and Communication and Collaboration. 

It implements an entirely new concept of teaching basic digital skills by triangulated synchronous (online live sessions) and asynchronous (via online learning platform) teaching methods. 

Intro ran from October 2022 to August 2023.


  • 51 upskilled participants, a majority of whom were refugees
  • Improvement of digital competencies by an average of 24%
  • The retention rate was 85%


  • Building personal connections is crucial for creating a robust local community network.
  • Alumni are influential ambassadors for promoting the course.
  • Tailoring recruiting efforts to the needs of the target group results in successful outreach and engagement.
  • Onboarding plays a critical role in retaining our target group of participants.
  • A fixed course schedule with afternoon classes and evening Q&A sessions is highly suitable.
  • Cohorts exhibit diverse qualification levels, necessitating a customised approach rather than a one-size-fits-all model.

If you want to learn more about this project, you can visit their website or contact the Project Lead Anna-Julia Danisch at


Our partner Grenzenlos Digital e.V. is a Berlin-based non-profit organisation promoting digital and information literacy. Their mission is to empower people to gain the necessary digital skills to act self-responsibly online and benefit from digital transformation in all areas of life. They improve current digital literacy training protocols generating knowledge about effective digital literacy education.