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Privacy Policy

Last updated on: 6/11/2023

1. Introduction

This Privacy Policy is designed to help you understand how The Digital Collective (“DigiCo”, “we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website, when you use our Skillify assessment tool and when you register to our Community of Practice (“CoP”). We are committed to safeguarding your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1. Personal Information

We may collect various types of personal information, including but not limited to:

  • Contact information when registering to our CoP: First Name, Last Name, Email address
  • Personal information when registering to our CoP: Job Position, Organisation, Country, Organisation’s Sector and Target Group(s), Experience in digital inclusion, Interest in joining our CoP
  • User account information when creating a Skillify account: Email address, Password
  • Demographic information when creating a Skillify account: First Name, Last Name, Age, Gender, Country of Residence, Education, Employment Status, Disability Status, Residency Status, and if you receive any government benefits
  • Payment information 
  • Feedback and communication data (when you contact us)
  • Other information you provide voluntarily

2.2. Non-Personal Information

We may also collect non-personal information, such as:

  • Cookies and similar tracking technologies (please see our Cookie Policy for more information)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services and products
  • To communicate with you, including responding to inquiries and providing customer support
  • To personalise your experience on our Website
  • To send you promotional offers and marketing materials (with your consent)
  • To conduct research and analysis to improve our services and products
  • To comply with legal obligations

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers to help us operate the Website, provide services, and conduct business operations.
  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
  • Consent: We will obtain your consent before sharing your information for any other purpose not outlined in this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your browsing behaviour. You can control these settings by referring to our Cookie Policy, which is available on the Website.

6. Security Measures

We take the security of your personal information seriously and employ appropriate measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, and delete your data. You may also have the right to restrict or object to the processing of your information. Please contact us through the contact details provided below to exercise your rights.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at

Please include “Privacy Policy” in the subject line of your communication.

By using the Website, you consent to this Privacy Policy and the collection and use of your personal information as described herein. We encourage you to review this Privacy Policy regularly for any updates or changes.